Release Limited #



Description of Update


HS 115160

The Auto-Pay pre note file export generated an unexpected error (Export > ACH Pre-Note File Export). The error happened because the system could not handle blank spaces in the account number. The system is now prepared for blank spaces, and this issue has been resolved.

Tax Statements

HS 115111

Supplement reason text did not display as expected on tax statements even though the Tax Statement Message code file with the Supplement Reason attribute was selected (Tools > Code File Maintenance > General > Tax Statement Messages; Activities > Supplement > Supplement Statement Maintenance, click Add). The code dictating which and when messages are displayed was compromised. This issue has now been corrected.

The hierarchy of messages to be displayed (when applicable) is:

  • If the tax statement message code file with the Supplement Reason attribute is used, then the supplement reason is displayed; if not, then
  • If Statement Configuration has a message (Tools > Statement Configuration), then it is displayed; if not, then
  • If the statement run is coded for delinquent notices, and a delinquent notice comment is saved (Activities > Delinquent Notices > Delinquent Notice Maintenance), then it is displayed; if not, then
  • Display the following default message: “If your mortgage company pays your taxes, this statement is for information purposes only. Delinquent payments received without correct interest and penalty will be returned. Postal service cancellation mark of the due date or prior is the only proof of timely payment.”

HS 115107

The perforation lines on the multi-coupon tax statement did not line up with the perforations on the paper (Activities > Levy > Tax Statements > Create Tax Statements, click Print Statements). The formatting has been adjusted to resolve this issue.

Suggest edit
Last updated on December 8, 2018 Release Limited #



Description of Update

Legal Descriptions

HS 115103

Legal descriptions changed unexpectedly because Auto Build Legal was set to true during project development work. This issue has been resolved.

Suggest edit
Last updated on December 8, 2018 Release Limited #

New Features

Rendition Processing

21313* – The previous release,, enhanced functionality related to Rendition Processing. This subsequent release takes that functionality further by allowing users to automatically set a penalty fee on Properties for which taxpayers did not return a rendition.

  • To perform this procedure, first set up your county’s late/no file deadline schedule and the penalty percentages associated with the dates in that schedule in Personal Property Rendition Maintenance Penalties in PACS.ADMIN (Tools > Personal Property Rendition Maintenance > Configure Penalties). Then, run the Set Rendition Penalty Flag process in PACS.NET, choosing the applicable Year and property selection options (Activities > Rendition Processing > Set Rendition Penalty Flag). After clicking Set Penalty, the following changes are applied to the no-file properties:
    • The Impose Late Filing flag is activated/selected
    • The largest penalty percentage from the Personal Property Rendition Maintenance Penalties dialog box configuration in PACS.ADMIN is applied
    • The Imposed Date field populates with the current date (system date on which the process is run)
    • The Override checkbox is selected, which populates the Date and User fields with the current date (system date) and ID of user who ran the Set Rendition Penalty Flag process
    • An event is created on the Property stating that the penalty was applied

    These changes are visible on each property’s Rendition Penalty Dialog box (from Property view, expand the Rendition panel and click Penalty).

    Furthermore, the Properties that have not filed a rendition option has been renamed Properties that have not filed a rendition (Largest penalty % will be applied automatically).



Description of Update



Deferral application numbers are now editable for users with the new Property > Edit Property > Edit Real Property > Deferral Application Number user right assigned to their user ID. The number entered by the user may be a previously used number, even if it is not associated with the current property. It must also be less than the next unique ID to be assigned from the database.


The Tax Area, Exemptions & Special Assessments panel Deferrals section Date of Death column now remains editable after creating deferral records.


When attempting to print an owner letter for a property with multiple deferral records, the letter for the wrong year sometimes printed. For example Property X has Deferral Application ID 06-0009 for tax year 2011 and 06-0006 for tax year 2012; user selects to print Deferral Application ID 06-0006 for tax year 2012, but the printed version displays values for 06-0009 from tax year 2011 (from Property view, expand the Tax Area, Exemptions, and Special Assessments panel select a deferral record in the Deferrals grid (should be a property having multiple deferrals), click Print Documents). The system’s deferral record selection method has been modified to correct the issue.



In the Set County ID dialog box, the County ID field only accepted three-digit codes, automatically adding digits to codes with fewer than three digits (in PACS.ADMIN, choose Tools > Property > Set County ID). This field now accommodates the DOR-required format of two digits, dash, four digits, i.e., xx-zzzz (Tools > Property > Set County ID). The first two digits are the county ID and the last four make the unique ID.

HS 112962

Preventative checks have been added in multiple places to protect against a recalculation of supplement 0.


When setting up Event Type Codes, a user could not choose a value (U for user or S for System) from the Generated By attribute drop-down list (Tools > Code File Maintenance > General > Events). This issue has been resolved.


The Generate Bankruptcy Claim Form dialog box was unusable when opened because it was so small and un-resizable (from Property view, Commands > Generate Bankruptcy Claim Form). The sizing issue has been resolved.

HS 113591

Generating a property’s tax statement from various year layers resulted in different values being displayed for the same year (Commands > Create New Tax Statement). This happened when an account had a credit adjustment that had not been applied–the statement showed the correct negative due balance when generated from the year layer in which the adjustment resided but not when generated from other years. In different years, only bills were selected that showed a current amount due greater than the amount paid. Now, all bills are selected, including bills with a negative balance, correcting the issue.


HS 112741

An incorrect market and adjusted value were displayed for a Land Detail valued using a Lot method schedule (from the property view, expand the Land panel, select a Land segment and click Details, expand the Market Valuation panel in the Land Detail dialog box). A decimal was not recognized in the system, leading to incorrect calculations and displays of value. This issue was corrected in, but the fix had to be reworked in this release because of ticket and resolution 21982*.

21982*, 21558*

A property’s displayed value increased dramatically after two scenarios: (1) supplementing it and adding a deferral (expand the Tax Area, Exemptions & Special Assessments panel, and click Add in the Deferrals grid), and (2) splitting or merging it (Activities > Split Property). The issue actually stemmed from a recalculation issue concerning the Special land appraisal method and ticket resolution 21460/HS 112741, which resulted in the property calculation multiplying the Land Detail unit price by 100. The fix for that issue has been reworked to prevent unexpected value inflations.

Payment Processing

HS 112482

An unexpected error displayed after (Activities > Posting > Quick Post: Single Payment, from ID Type field, choose REET ID). An error in the SQL query has been corrected, resolving the issue.



The user was told that credit was not available when attempting to apply escrow from funds posted through property-level and mass REET transactions. This was because pay status for escrows created through REET were not handled correctly. This issue has been resolved. Note that, in the Property view Escrow/Overpayment Credits panel Escrow(s) grid, Pay Full is disabled for applied escrows, and the Apply option is disabled for escrows that have only the first half paid.

HS 113719

On the REET Collections Daily Recap Report, values representing the amounts collected on a given day were inconsistent between reports run per day and reports run for the month (Reports > Daily > Daily Summary). To resolve the issue, values for each day in the report period are calculated separately, with daily values summed together at the end.

Rendition Processing


Users can now print Rendition Applications for multiple Master Lease accounts by performing a Master Lease search, selecting multiple search results, right-clicking and choosing Print Rendition Listing.


The Asset Listing table on the Rendition Application included rows that displayed each Type category’s summed estimate market value; these “summary” rows were not labeled as such (Commands > Print Personal Property Rendition Application). The rows have been removed.


When selected, the Do Not Print Listing – Next Year and Do Not Print Listing – Ever options in the Property view Rendition panel do not prevent the user from printing a rendition through the property’s Commands menu.

A property with the Do Not Print Listing – Next Year option selected does not have its listing printed when the corresponding Do Not Print Listing Next Year option is selected in the Print Property Rendition Applications dialog box used for printing applications for multiple properties (Activities > Rendition Processing > Print Personal Property Rendition Applications.). Similarly, a property with the Do Not Print Listing – Ever option selected does not have its listing printed when the corresponding Do Not Print Listing Ever option is selected in the Print Property Rendition Applications dialog box used for printing applications for multiple properties.

These Do Not Print options in the Print Property Rendition Applications dialog box are now selected by default.


On the Rendition Application, Segment IDs were displayed in the Asset ID column (from Personal Property view, choose Commands > Print Personal Property Rendition Application). The expected data is now displayed, correcting the issue.


The Verify # of Properties button in the Print Property Rendition Applications dialog box did not work as expected (Activities > Rendition Processing > Print Personal Property Rendition Applications). This functionality has been restored.


A message displayed saying that no properties were selected when attempting to generate Rendition Penalty Letters using the Rendition Status Code option (Activities > Rendition Processing > Print Rendition Penalty Letters). Status code search and selection has been modified, resolving this issue.


An unexpected error displayed after trying to delete an unused DOR Depreciation Schedule Code File (in PACS.ADMIN, choose Tools > Code File Maintenance > Personal Property > DOR Depreciation Schedule). This issue has been resolved.


After opening a property in supplement, the Penalty % for filing rendition late could not be saved after changing (from Property view, expand Rendition panel, click Penalty button, then choose Impose Late Filing option and enter the Penalty %, click OK and look for change in the property’s Values panel). Some rendition data was not being copied correctly during the supplement process. This issue has been resolved.


Depending on whether the State was being listed as the insurance policy’s loss payee on deferral applications, the Amount Eligible to be deferred against was not calculated correctly (from Property view, choose Tax Area, Exemptions & Special Assessments panel, click Add in the Deferrals grid and navigate through the Wizard). The Amount Eligible is now calculated using the following business rules:

  • If the state is listed as the loss payee, then the Amount Eligible is:

    80% of Market Value – (Previously Deferred value + value of Liens and Obligations)

    The available value to defer against for an applicant for the limited income deferral is 40% of the aggregate of land and improvement market value. The available value to defer against for an applicant for the senior/disabled deferral is 80% of the aggregate of land and improvement market value.

  • If the state is not listed as loss payee, then Amount Eligible is:

    100% of Market Value – (Previously Deferred value + value of Liens and Obligations)

    If the state is not listed as a loss payee, the then limited income deferral applicant can defer against 100% of the land market value only. If the state is not listed as a loss payee, then the senior/disabled deferral applicant can defer against 100% of the land market value only.


On the Deferral Application Wizard Denial Page, the Other text field has been enlarged so that more lines of text can be readily viewed (from Property view, choose Tax Area, Exemptions & Special Assessments panel, click Add in the Deferrals grid and navigate through the Wizard).


A Preview option has been added to the Deferral Print Dialog box (click Print Documents in the Deferrals grid toolbar).

Reports – Treasurer

HS 94652

The Certificate of Delinquency’s Metes and Bounds text was not limited as expected, resulting in the annual delinquent tax breakdown being pushed to another page. The number of lines in the Metes and Bounds is now capped at 10. This should suffice and still allow for the Linked Property Taxes List and Lien Holder Page sub-reports to display when needed (from Property view, Commands > Generate Certificate of Delinquency).


Some values were inaccurate on the Fiscal Tax Collections Report (Reports > Monthly > Fiscal Tax Collections Report). The report’s calculation has been modified to resolve this issue.

HS 112441

When generated by the treasurer’s office (a user in the Treasurer role-type), the Property Group Code Report displayed the assessor’s office address (Reports > Property Group Code). This issue has been corrected.

Tax Statements

HS 108606

The tax statement’s second half coupon printed on a second page (Activities > Levy > Tax Statements > Create Tax Statements). An error in the statement’s report file has been corrected, resolving this issue.


On tax statements, display, font, and alignment issues were corrected along with the following: (1) the Auto-pay message did not print when expected; (2) blank pages sometimes printed between tax statements; (3) the Exemption Amount was not the expected value; (4) the Remit To address was incorrect. These changes come on the heels of 21353/HS 111957, which was fixed in

Note In System Configuration, if the Remittance Address fields are blank, then the System Address fields need to be filled out (Tools > System Configuration > System > Remittance Address).

HS 114537

In some instances, duplicate levies were listed on the corrected multiple coupon property tax statements (only affected menu path: Commands > Create New Tax Statement). Duplicate and needless data sometimes displayed because, when generating corrected statements, the system would repopulate tables without checking in advance. The procedure for generation now checks ahead for existing data, resolving the issue.


The Exemption Amount line no longer displays on the tax statement Tax Distribution box (from Property view, Commands > Create New Tax Statement); previously this line displayed the tax amount exempted value.


If the physical address exceeded five lines, tax statement text pushed and bled into subsequent sections of the statement, compromising the display. Also, the statement’s Levy Rate line was not aligned (Activities > Levy > Tax Statements > Create Tax Statements). These issues have been resolved; the Physical Address block can grow up to two lines for the situs display and two lines for the legal description.

HS 113834

The fix for issue 20284/HS 107321 corrected the query that identifies and supplies properties that need to receive corrected tax statements by substituting an AND for an OR (Activities > Generate Corrected Tax Statement(s)). However, as a result, inappropriate properties were selected. So now this issue will be reworked in a future release.

*Discovered during Beta testing for release

Suggest edit
Last updated on December 8, 2018 Release GA #

New Features


  • The General panel of property Event Detail dialog box now includes a Recheck Date field and Recheck Complete option. The date field is blank by default. Users can select a date greater than the current system date, and later select the Recheck Complete option after revisiting the event during processing. Open property event details through the property Events panel.

    Litigation, Event Detail, General panel Recheck, 001, 9034x

    The Events grid and panel on the property record displays an accompanying Recheck Complete column and Recheck Date field populated to reflect info in the event detail.

    Property Event panel, Recheck column, 001, 9034x

    Users can now search for properties by events through the Event Information section on the Other Search Criteria panel of the Property Search view. Users can select the Event Type to search by, as well as an Event Date range and Recheck Date range. When a search is performed by event type without a date option selected, by default the system searches all dates. Users can also specify whether the recheck has been completed.

    Property Search, Event Info, 001, 9034x


This release introduces functionality for processing deferral applications. New features include the following:

  • A Deferrals grid has been added to the Tax Area, Exemptions & Special Assessments panel. From here you can launch the Deferral Application Wizard, view deferrals details, or remove deferrals. Also, the Date of Death column in the grid is editable.

    Exemptions Prop view Deferrals grid add, 9034x, 003

    A deferral in the current year cannot be removed after certification. Users must provide a reason when removing a deferral. Click Print Documents to generate copies of the owner letter, tax statement, and images associated with the record. Click Images to launch the image viewer.

  • Use the Deferral Application Wizard to process deferral applications. The Wizard is launched by either (1) clicking Add in the Deferrals grid or (2) by clicking the Deferrals button in the Standard Exemption Details page of the Property Exemption Wizard.


    When navigating the Wizard, users first select the Deferral type and determine the applicant’s qualifications.


    Property taxes, Special Assessments, and fees for available years may be selected for inclusion in the deferral while navigating through the Wizard. During processing, key values indicating the eligible taxpayer’s previously deferred value and sum value of their liens and obligations are displayed. Levy statements tied to tax districts are displayed under Property Taxes. Otherwise, they are considered Special Assessments.


    Then, the amount eligible for deferral is calculated, followed by the decision to approve or deny the application. When approved, options for attaching images and generating letters are presented. Users can then assign the deferral Bill/Fee code to the affected bills.

    Exemptions, Deferral Wizard, page 03, 9034x, 002

    When an application is denied, users assign the reason for denial.


    To use the Wizard, the following must be true: (1) At least one Bill Fee Code is set as the Deferral code (in PACS.ADMIN, choose Tools > Code File Maintenance > General > Bill/Fee Code, add a code and choose the Deferral option, then save) and (2) a Limited Income configuration and SNR/DSBL configuration for the required year has been set in PACS.ADMIN.

  • In processing deferral applications, the Wizard uses the deferral configuration defined by the user. Configure Deferrals in PACS.ADMIN by choosing Tools > Property > Configure Deferral, then set the minimum age and maximum income levels for senior citizens and persons with disabilities who apply for a deferral.

    Exemption, Deferral Configuration Maintenance dialog, 9034x, 001

    The user right PACS Administrator > Deferral Configuration is required to use the configuration.


    The County ID is set through Tools > Property > Set County ID.

  • Processing deferrals also utilizes the Exemption Sub Type code, which has been modified for this release. In addition to setting the exemption type on the code file, users can now have the code file indicate Disability by applying True to the Disability attribute. Set up code files in PACS.ADMIN through Tools > Code File Maintenance > Exemptions > Exemption Sub Type.

    Exemption, Exemption Sub Type, Disability, 9034x, 001

  • Track deferral processing activities with the Deferral Applications Processed Report. Application numbers, dates, and deferral amounts processed and approved within a given date range are collected, organized, and displayed for review. To generate the report, choose Reports > Property > Deferral Applications and enter the desired date range.

    Exemptions, Report Deferral Applications, 9034x, 001

  • The Tax Deferral Report displays all properties with Deferrals. Choose Reports > Property > Deferrals and enter the Tax Year for active deferrals. To display only certain exemptions, specify an Exemption Code in the report criteria of the Deferral Report Dialog box. To further narrow results, select Date of Death and specify a range of dates. The output report displays the year, property IDs, application numbers, names, deferral date and, if directed, date of death.


  • When searching for a property or properties, it is now possibleto search by deferral application number. Find these options in the Secondary Search Criteria panel of the Property Search view.

    Exemptions_Deferrals_Secondary_Search_Deff_Ap 9034x, 001

General – Records

Functionality related to Property addressing has been developed for this release, giving users and vendors wider access to situs and mailing info.

  • Generate National Change of Address (NCOA) export files with property info tailored to suit vendors like Master’s Touch and AFTS. Each export file holds a list of owners and addresses. Assessors and Treasurers can generate the export by choosing Exports > NCOA.


    In the NCOA Export dialog box, select the PACS year that includes the subject address changes and select the file location to which the export file saves. Files can be viewed through the Inbox after the export is complete.

  • Likewise, NCOA files received from vendors can now be imported, and the address changes therein subsequently processed in PACS. Imports are processed by choosing Imports > NCOA, which opens the NCOA Import Listwindow. Import runs are recorded here.


    Click Add to begin processing a new run.


    An imported file displays a status of Imported. From there, click the Process as Pending button in the NCOA Import List tool strip to make address changes in the highlighted import run visible in the Taxpayer view General panel Address grid in which they display with a status of Pending.

    • The Taxpayer view General panel Address grid now displays pending address changes resulting from the import process. Clicking the new Clear Address button in the tool strip removes the new address information from the list of imported addresses to be processed in the NCOA update. Conversely, clicking the new Accept Changes button in the tool strip processes the change. The user must still save the property to preserve the change.

      Import, Prop Record, NCOA Import, Prop Adress, Pending Address, 9034x, 001

    The following occurs when users click Process as Pending:

    • PACS imports all file contents, whether owner ids are correct or not
    • If the file includes invalid owner IDs, then a message displays at the end of the process
    • If used, the List Properties Report lists all records, good or bad, with an indicator for invalid data
    • The process completes, bad data is ignored
    • The address change reason code NCOA Import is set on the property

    Clicking Update in the NCOA Import Listwindow tool strip processes and saves the address changes recorded in the highlighted import run. Generate a printable list of data in the highlighted import run by clicking the List Properties button.

    Executing the initial import requires the Import > Import NCOA user right. Executing the update requires the Import > Import NCOA > Update NCOA user right. All addresses handled in the system are US addresses.

  • The new Undeliverable Mail Report is now available to both Assessor and Treasurer role users. Choose Reports > Undeliverable Mail Report to generate a standard report listing owners with an Undeliverable mail status.


  • 20743 – A Sketch button has been added to the Default Image toolstrip in the Property record Summary panel. If the property has one sketch, clicking Sketch opens the Sketch Pad. If there are multiple sketches, a dialog opens, allowing the user to view a sketch of the selected improvement by clicking the details button.

    Property, Summary panel, Default Image Sketch, rn9034x, 001

    A Sketch column has been added to the Improvements grid of the Property Improvements panel. The grid simply displays a Yes if a sketch for that Improvement exists, and a No if no sketch exists.

Personal Property & Rendition Processing

  • SIC code files have been replaced by NAICS codes. The North American Industry Classification System (NAICS) is a standard used by Federal statistical agencies for collecting, analyzing, and publishing statistical data about businesses and the U.S. business economy. In 1997 the Office of Management and Budget adopted NAICS codes to replace SIC codes. Access the codes in PACS.ADMIN by choosing Tools > Code File Maintenance > General > NAICS Codes.

    Anywhere SIC codes were referenced in PACS 9.0, NAICS now displays.

  • A new system setting determines if specifying a NAICS code is required when creating a personal property account. Access the system setting in PACS.ADMIN through Tools > System Configuration > Personal Property Defaults > Require NAICS Code Setting.

    Personal Property, System Config, Pers Prop Defaults 001

  • Users can now perform comparable personal property searches. This feature works like comparable sales grids for real properties. Comparable search criteria include the following: NAICS Code, Area, DBA, Situs, Value per Area, Map ID, Mapsco, and Tax Area.

    Note New functionality does not allow for adding personal property comp grids, scoring personal property, or generating comparables per user settings.

    First, users go to PACS.ADMIN and set the default field values to load from the subject, and the acceptable range of variance from those values for comparable personal properties. Access the Comparable Load Criteria – Personal Property dialog box by choosing Tools > Comparable Property > Personal Property. The PACS Administrator > Personal Property Comparable Load user right is required.

    Personal Property, Admin Comparable Load Criteria, Personal Prop 001

    In PACS 9.0, the Comparable Search Wizard is accessed by choosing Activities > Comparable > NAICS Comparative Analysis, or from the Property view by clicking Commands > NAICS Comparative Analysis.

    Personal Property, Comparable NAICS Search Wizard, pg0001 001

    In the Comparable Search Wizard, load the subject property, set the desired field search criteria, and click Next to view the results.

    Personal Property, Comparable NAICS Search Wizard pg0002, 001

    The PACS Administrator > Personal Property Comparable Load user right is also required to perform searches.

  • The SIC Comparison has been renamed NAICS Comparison. This functionality is available on the Segment Information grid of the Personal Property panel of Personal Property Records. The comparison previously yielded properties with matching codes. Now, the results include segments with matching codes.

    Personal Property, Personal Property panel, Segment grid, NAICS button 001

  • Users can now record a UBI Number and Tax Registration number on all property records. The new fields for these values are found in the Doing Business As section of the Identification panel.

    Property record, Identification panel, Doing Business As, 9034x, 001

    Users may search for properties using these values by entering the numbers in the Other section of the Other Search Criteria panel.

    Property Search, Other Search Criteria panel, Other section, 9034x, 001

  • Additionally, the following new business information data can be recorded in the Information section of the Rendition panel in the Property view: Business Start Date, Business Close Date, and Business Sold Date. The ability to edit these fields requires the Property > Edit Property > Appraiser Info > Edit Business Start, Close, and Sold Dates user right.

    Personal Prop Rendition Panel Info section, 9034x, 001

    The system uses these fields when generating the Businesses Closed or Sold Report in PACS 9.0 through Reports > Property > Businesses Closed or Sold. Choose the year, enter the ranges of dates as needed, choose the sort order and then click Post.

    Report, Businesses Sold Closed Report, 9034x, 001

  • A host of new code files are available in PACS.ADMIN for various uses in rendition processing and personal property tracking and identification. New codes include the following:
    • Rendition Filing Status Codes (Tools > Code File Maintenance > Personal Property > Rendition Filing Status)
    • Personal Property Review Type Codes (Tools > Code File Maintenance > Personal Property > Review Type)
    • Personal Property Review Status Codes (Tools > Code File Maintenance > Personal Property > Review Status)
    • DOR Depreciation Schedule Codes (Tools > Code File Maintenance > Personal Property > DOR Depreciation Schedule)
  • The Rendition Filing Status field has been added to the following locations:
    • Rendition Detail (Personal Property view Rendition panel, highlight Rendition grid record and click Add/Detail)
    • Quick Image Scan (Activities > Forms Processing > Quick Image Scan)
    • Personal Property Rendition Wizard (Activities > Rendition Processing > Personal Property Rendition)
    • Appraisal Notice Selection Process Wizard (Activities > Appraisal Notices > Appraisal Notice Maintenance, in the Appraisal Notices window, click Add)

    Additionally, Rendition Filing Status can be changed and/or added to properties through Mass Update when Personal Property is the selected table (Activities > Mass Maintenance (Property) > Mass Maintenance > Mass Update)

    To edit the Rendition Filing Status field, the Property > Edit Property > Edit Personal Property > Edit Rendition Rendition Filing Status user right must be assigned to the user’s ID.

  • With this release, PACS 9.0 enables users to track annual reviews of personal properties for rendition processing. The Property view Personal Property panel now displays a Review Information section. Here users can record the Review Type and Status using the above-mentioned code files, as well as other information related to the review.

    Personal Property record, Personal Property panel, Review Information section, 9034x, 001

    Editing this information requires the Property > Edit Property > Edit Personal Property > Review Information user right.

  • PACS 9.0 now has more functionality related to applying late filing penalties to personal properties. For each assessment year, users can set the filing deadline and initial penalty percentage, and schedule subsequent increases in the penalty. The configuration is in PACS.ADMIN through Tools > Personal Property Rendition Maintenance > Configure Penalties.

    Personal Property Rendition Maintenance Penalties Admin, 9034x, 001

    The existing process for flagging properties for rendition penalty assessment incorporates the new configuration. Access the Set Rendition Penalty Flag dialog box by choosing Activities > Rendition Processing > Set Rendition Penalty Flag. This dialog has also been modified: The options referencing May 15th and 30th have been removed, a Rendition Filing Status drop-down list criterion has been added.

    Personal Property, Set Rendition Penalty Flag dialog, 9034x, 001

    If this feature is used while the automatic setting of penalties afforded through the configuration is disabled, then the flag is set but no penalty percentage is assessed. Furthermore, the default late date is April 30th.

  • The Print Rendition Penalty Letters option has been made functional (Activities > Rendition Processing > Print Rendition Penalty Letters). Users can now choose the letter to send and use a query, list property IDs, or use the criteria including Rendition Status and un-filed accounts to select properties.

    Print Rendition Penalty Letters dialog, crop, 9034x, 001

  • The May 15th Extension and May 30th Extension sections have been removed from the Rendition panel of Personal Property records. A new Information section now displays in their place the new Last Print Date and Last Filing Date fields (both read-only), and the options Do Not Print Listing – Next Year and Do Not Print Listings Ever. The Do Not Print Listing – Next Year option allows users to choose a year up to five years in the future.

    Personal Property record, Rendition panel, Information section, 9034x, 001

  • The Rendition Penalty Dialog box, accessed by clicking the Penalty button on the Rendition panel of the Personal Property view, has been modified. Users can now override the assigned penalty using either of the new Override options in the dialog. Additionally, the waiver functionality in this dialog has been completed and is now usable. When the waiver is granted, no late penalties for rendition filing are included during bill creation.

    Personal Property Rendition Penalty Dialog, 9034x, 001

  • An Asset ID field has been added to the Personal Property Sub Segment Details dialog box. Access the dialog through the Sub Segment Information section of the Personal Property panel of the Personal Property view.

    Personal Property, Personal Property Sub Segment Details dialog, General, Asset ID, 9034x, 001

  • It is now possible to import personal property depreciation schedules provided by the DOR. In PACS.ADMIN, choose Tools > Schedule Maintenance > Personal Property > Import DOR Depreciation Schedule and click Add to navigate to and select the required file. Then use the options displayed in the Import Depreciation Schedules window toolstrip to first Match the imported file to its corresponding user-created DOR Depreciation Schedule Codes in the system, then click Process Import to copy over the values into the database.

    Rendition Processing, Personal Property, DOR Depreciation Import, 9034x, 001

    Regarding the import file, we recommend you take the table from the DOR spreadsheet for the combined tables and create your own spreadsheet file. The file must be saved in Excel 98-2003 format. The first row must be blank. The page name can be Sheet1 or PACS Data.

    From the DOR Depreciation Schedule Import view, users may also generate reports displaying the matched and processed schedules and the unmatched schedules: The Updated Schedules Report displays Trend Value, the original decimal value that was imported, and Depreciation, the percentage stored in the PACS schedule; the Non-Updated Schedules Report displays Trend Percentage, the imported value multiplied by 100.

  • It is now possible to create a master lease account that includes several properties. This may be useful when, for example, a company has property, such as soda vending machines, leased out for use in various locations. The master lease account owner is the recipient of all rendition and valuation notices for properties in the group. Otherwise, the included properties are stored in the system like other personal properties. A master lease is created by choosing File > New > Master Lease Account.

    Personal Property, Master Lease Account dialog, 9034x, 001

    They following master lease-related functionality is also available:

    • When a property belongs to a master lease, a notification displays in the property header.

      Personal Property Master Lease Account Property Header, 001

    • The master lease can be opened from the property record through Commands > Master Lease Listing.
    • Users can perform a master lease search.

      Master Lease Search, 9034x, 001

    • Users can print master lease group rendition applications. The application can be generated from the Master Lease Group dialog box (click Print Rendition Listing in the Properties grid). The dialog for printing these applications includes an Include Asset Listing option. This option is selected by default when the System Configuration option Include Asset Listings is set to True (Tools > System Configuration > System > Master Lease). This version of the application report is similar to the existing versions.

      Personal Property, Master Lease Account, Print Personal Prop Rendition App dialog, 9034x, 001

      Note Be sure you have downloaded the proper driver (Microsoft SQL Server 2008 Native Client)

  • The Print Property Rendition Applications dialog box, used for printing applications for multiple properties fitting a set of criteria, includes the following new options:
    • Do Not Print Next Year
    • Do Not Print Ever
    • Exemption Codes (properties including the user-specified exemption codes can be excluded)

      Personal Property, Print Property Rendition Applications dialog, 9034x, 001

    Additionally, users can now generate applications for properties that were created within a range of dates, or for properties whose rendition status was last reviewed within a range of dates. Access this dialog by choosing Activities > Rendition Processing > Print Personal Property Rendition Applications.

    * All rendition listings now include a barcode in addition to some minor formatting changes.

  • The new user right Property > View Property > View Personal Property Segments determines whether or not a user sees personal property segment values.

Property Records

  • The second page of the New Property Wizard now includes options to link Real property to the newly created personal property. Create a new property through File > New > Property and select the type Personal. In the new Real Property Link section, click Search to use the property search wizard to locate and select a property record, then choose the Link Type and Link Sub Type.

    Property Options, New Prop Wizard page 2, Real Prop Link, 9034x, 001


  • Users can now generate the State Assessed Utilities Report which displays state utility accounts by tax area. Subtotals for Real Properties are displayed separate from those of all Personal Properties. Choose Reports > State Assessed Utilities Report.

    Personal Property, State Assessed Utilities report dialog, 9034x, 001

Tax Statements

  • 19751: A Use Effective Date option has been added to the Statement Configuration dialog box accessed in PACS.ADMIN through Tools > Statement Configuration. This option applies to the multi-coupon statement only. When selected, the first coupon date displays the effective due date selected in that tax statement run. When not selected, the coupon date reflects the bill due date.

    Tax Statement, Statement Config dialog, Use Effective Date option, 001, 9034x

    Important!   On printed tax statements for properties with more than seven assessments, information from the Assessments box may continue printing into the Amount Due box immediately below (Activities > Levy > Tax Statements > Create Tax Statements).



Description of Update

Appraisal Cards

HS 109041

Appraisal Cards took approximately a minute, sometimes longer, to print (from Property view, choose Commands > Print Appraisal Card). The application’s logon to Crystal Reports has been modified, increasing performance. During internal testing, appraisal cards now displayed within 16 seconds.

HS 109431

No more than 18 Improvement Details displayed on Field Review Cards and Appraisal Cards (from Property view, choose Commands > Print Appraisal Card). The Improvement Detail section of the card now displays all Details. Typically, all Details beyond the first 18 Details display on their own page, pushing other report sections onto subsequent pages.


HS 98537

References to “Ownership” have been replaced with the word “Account” throughout the Auto-Pay Cancellation due to Ownership Changes dialog boxes and other areas of Auto-Pay functionality (Activities > Auto-Pay > Manage Ownership Changes (now Manage Account Changes)). As evidenced by this change, agent changes are now recorded in the Auto-Pay module. Also, removing or transferring an owner or agent who is enrolled in Auto-Pay causes a warning message to display that draws attention to the continued enrollment.

Balancing Procedures

HS 98189

The closing total for a cash drawer did not include amounts entered for non-US checks. Now, non-US checks are included; furthermore, these checks are treated like regular checks in the Post Payment dialogs (Activities > Posting).

Building Permits

HS 106610

The Building Permit Import did not associate permits with properties as expected. Furthermore, subsequent imports intended to update previously imported permit records created null permits when the original permit had already been transferred to another property (Import > Building Permits; open property and expand the Mortgage & Permits panel, highlight record in Building Permits grid and click Transfer). The import functionality was not implemented correctly the first time. These issues have been corrected.

Change Log

HS 98753

After an agent is deleted, the change log now records the previous agent and displays the agent name and ID in the event record.

Code Files


As a result of a fix to an issue discovered in beta testing the release, some code files in which attributes and/or values could remain blank now require values.



A Description field has been added to the Payment Distribution Dialog box (from Tax Due panel, post overpayment credit Payment Code to open the Payment Distribution Dialog box). This description can be used to define the reason for the refund and displays on the refund receipt and the refund check for overpayment credit refunds.



Unexpected errors occurred when posting escrow payment through the Mass Apply Escrow Wizard (Activities > Mass Maintenance (Escrow) > Mass Apply Escrow). The culprits were paid escrows with more than one associated transaction, especially those with voided payments or re-entered payments that had been previously voided. The query has been modified to disallow error-causing duplicates.


HS 107470

The Assessed Value did not carry over to the appraisal notice event detail Event – Appraisal Notice panel on a Personal Property record (view an appraisal notice print event and expand the Event – Appraisal Notice panel). This issue has been resolved.

HS 108615

Event grid customizations did not save as expected. Hard-coded settings were removed when this issue was previously addressed. Now, the grid has been coded to display all columns and a scrollbar has been added. Users should note that a message that grid customizations have been corrupted may display when first viewing the grid, but normal function should resume after that.

*This issue was originally fixed in This also relates to ticket 20937/HS 110679 in this release.



When adding the remodel exemption, failure to process some formatting characters caused incorrect calculations to display in the Remodel Information Detail Dialog box (from Property view, expand Values panel and click Remodels, add an exemption, enter values and click Apply). The extra characters are now removed prior to calculating, resolving the issue.


HS 112510

An attempt to export appraisal information caused an unexpected error (Export > Appraisal Export, select Include Land & Improvement). The system did not handle SIC Codes and some Improvement data. These two issues have been resolved.



An unexpected error occurred on clicking the Set Taxpayer button in the Ownership History section of the Deeds & Sales panel in the Property view. Although this error could not be reproduced, the suspect transaction in the code has been moved and is now nested in a stored procedure. This prevents conflicts that arise when one job server starts this transaction while another tries to finish it.

HS 109349

When a property’s market value was less than its frozen value, the values displayed in the Frozen section of the Property view Summary panel reflected the senior taxable value rather than the actual frozen value for the property. The values are now pulled from the correct fields (in PACS, the stored frozen value displays in the Loss Breakdown dialog, reachable by clicking the Senior Exemption Loss button in the Values panel).

HS 110679

Expand Comments and Print Grid buttons were unexpectedly disabled when viewing the Events panel of a Property in a certified year. This issue, which is related to issue 20577/HS 110679 in this release, has been corrected.

HS 110741

Incorrect or unexpected agent information displayed in the Property view fixed panel and Summary in the Treasurer role. Now, only collections agents are displayed when viewing the property in the Treasurer role. In addition, displayed agent info is updated when an agent is added, deleted, or inactivated.


An unexpected error occurred on recalculating after adding a personal property sub segment (expand Personal Property panel and open Segment detail, then expand Sub Segments panel and click Add). The data reader’s refresh has been modified, correcting the issue.

HS 110248

Generating quick, repeated displays of the list of properties in a supplement group resulted in exception errors. The errors were caused by redundancies among temporary data tables in the database (the tables were created when the list was generated (Activities > Supplement > Supplement Group > Right Click > List Properties in Supplement Group)). Naming conventions have been slightly modified to avoid such redundancies as much as possible.


HS 110576

When creating a new improvement, the # of Stories field had no default value but was a required field. To be functional within schedules, a decimal value, i.e., 1.0, is required. The default value is now 1.0 (from Property view, expand Improvements panel and click Add in the Improvements grid; the # of Stories field is located in the General Characteristics section of New Improvement dialog box). This fix is related to one in–20847/HS 110132.


HS 112741

An incorrect market and adjusted value were displayed for a Land Detail valued using a Lot method schedule (from the property view, expand the Land panel, select a Land segment and click Details, expand the Market Valuation panel in the Land Detail dialog box). A decimal was not recognized in the system, leading to incorrect calculations and displays of value. This issue has been corrected.

Marshall & Swift

HS 110220

Unexpected errors occurred when loading the Marshall & Swift commercial dataset for the third quarter of 2011. The issue resulted when the server requested valuation dates set in the future (2012). This issue resolved itself as of 01/01/2012. However, to allow users access to M&S, a change was made that prevented the server from sending future dates.

This was made available as a standalone fix in build

HS 110655

Unexpected errors occurred when attempting to change a property’s valuation method to Marshall & Swift. Errors also occurred when creating a new Improvement Detail on a property using Marshall & Swift. These errors occurred when a Marshall & Swift estimate was not available/present. Now, when estimates for the property are missing, the Marshall & Swift option is disabled as a valuation method and as an option accessible from the Improvements panel.

Mass Maintenance

HS 107200

Batch info did not save after it was used during a mass update (Activities > Mass Maintenance (Property) > Mass Maintenance > Mass Update, highlight a mass update record and click Details). This information is now saved and displayed as expected.


When mass updating a field to an invalid value, i.e., a value that the system truncates due to length or numeric precision, the update sometimes failed without generating an error message or warning (Activities > Mass Maintenance (Property) > Mass Maintenance > Mass Update, choose a Table in which a long string of characters). Although one SQL action failed, the error was obscured by subsequent successful queries. Erroneous code has been removed, resolving the issue.

HS 103714

Data entered in some fields exceeded the allowed length in those fields, causing errors when attempting to create multiple new properties (Activities > Mass Maintenance (Property) > Mass Create). The varchar character limits of multiple fields have been extended. Counts are as follows:

Page 1:

  • Legal Information
    • Block – 50
    • Additional Legal – 255
    • Book/Page – 10
    • Section – 50
  • GEO ID:
    • GEO Id – 50
    • Ref Id 1 – 50
    • Ref Id 2 – 50
  • Situs:
    • Prefix – 10
    • Street – 50
    • Suffix – 10
    • City – 30

Page 2:

  • General
    • Map Id – 20
    • Mapsco – 20

Page 3:

  • Block – 50
  • Lot – 50
  • Legal Acres – (numeric) 14,4
  • Ref Id 2 – 50
  • Situs Number – 15
  • Situs Unit – 5
  • Geo Id – 50
  • Land Size – (numeric) 14,4
  • Book Page – 10

HS 111959

Running Mass Update Bill/Fee Codes did not result in the expected updates or changes to data (Activities > Mass Maintenance (Bills) > Update Bill/Fee Codes on Bills, choose code and year to update, then finish navigating dialog). Crucial, required code enabling full functioning of this feature has been completed, resolving the issue. Furthermore, selecting multiple codes is now possible and formatting in the dialogs has been improved.

Note that on the second page of this wizard, prior year supplement numbers are displayed rather than current year supplement numbers.

Payment Processing

HS 105856

The function of variance fields in the System Wide Variance dialog box in PACS.ADMIN were not true to their labeling; values entered in the Over Pay field ended up functioning as the underpayment variance in the system and vice versa (Tools > Set System Wide Variance). Incorrect mapping between fields and the database has been corrected.

HS 108149

Payment receipts displayed the current owner even when payments had been made by a previous owner. A recent fix (20526) allows the post payment process to record the owner at the time of payment. Using the code added with this fix, payment receipts now can and do display the actual paying owner (in property’s Payment History panel, highlight the payment ID and click Print Property Receipt).


HS 108790

The Main Image designation assigned to Images added in the Penpad device was lost after the properties were checked back in. The system was not prepared to receive the required image marker in the code. This issue has been resolved.


Some property images were not included when checking out to a Penpad. This issue has been resolved.

Property Record Options

HS 90708

The following five new user rights enable users to manage specific property types’ group codes:

  • Property > Edit Property > Property Group Codes >
    • Edit Auto Property Group Codes
    • Edit Mineral
    • Edit Mobile Home Group Codes
    • Edit Personal Property Group Codes
    • Edit Real Property Group Codes

HS 104587

Mobile Home has been added as an option in the Property Type drop-down list used when creating/editing Property Sub Type codes (in PACS.ADMIN, choose Tools > Code File Maintenance > Property > Property Sub Type).


In the Value Breakdown portion of the Property Link Summary dialog box, Improvement Value included M&E Value (expand Splits, Merges & Property Links panel in Property view, then click Summary in the Property Links grid). Improvement Value now excludes M&E Value.


Clicking Recalculate from a Personal Property Segment or Subsegment dialog now recalculates the whole property, mimicking functionality for Improvements and Land Details.

Property Search

HS 108699

A property search by GEO ID using the “Begins With” option returned too many properties. The functionality has been modified to more closely resemble the File As search, resolving the issue. Note that (1) the Exact Match option overrides any other selection, (2) the “Contains” option is appropriate when the entered number sequence may be anywhere within the ID, and (3) the “Sounds Like” option is for display only.



The printed refund receipt did not display the expected details under the Refunds Paid section (from Property view, expand Payment History panel, in the Refund Detail dialog box, highlight the refund to be printed in the Refund(s) section, click Reprint Receipt). When generating the receipt, the system looked to the Property record for data, but not the Taxpayer and transaction records. When the expected data is not initially available, the system now checks other relevant places for data.


HS 109816

The generated refund amount did not always match the amount displayed in the Refund Cart (open Property Tax Due panel, highlight a paid statement and click Refund). This specific issue could not be reproduced by development. Nevertheless, the Refund Cart now displays the current posting date in the title bar; furthermore, when generating a refund, changing the system posting date prompts the system to recalculate interest values displayed in the Refund Cart in cases in which a refund type code is selected and the interest amount is not overridden.

Rendition Processing

HS 103291

Rendition records appeared to generate randomly and without user participation. This issue could not be reproduced. However, development discovered that the random rendition records were all associated with relatively new property records, and concluded that a piece of code that executes when a property is created was the likely cause. This code was removed in an effort to prevent this from occurring again.

111242, 21193/
HS 111389

A user could not print blank Rendition applications (Activities > Rendition Processing > Print Personal Property Rendition Applications, choose Blank Application and enter the # of Copies; this happened to another user who also selected some Include options and Additional criteria). In some situations, the basic query executed to attain a property count prior to printing returned a number that was reset to 0, which was the case here. The code has been modified to handle these situations, thereby resolving the issue.

HS 111263

An unexpected SQL error message was sent to the user’s inbox after trying to generate personal property rendition applications (Activities > Rendition Processing > Print Personal Property Rendition Applications). This error was caused by redundant code for printing the blank application. The redundancy has been fixed, correcting the issue.

HS 111486

After entering comma-separated property IDs in the Print Property Rendition Applications dialog box, an unexpected error occurred after clicking Preview (Activities > Rendition Processing > Print Personal Property Rendition Applications, choose the Property IDs option). This issue has been corrected.


The Date Filed field in the Rendition Penalty Dialog box did not retain the selected date after closing the property (from Personal Property view Rendition panel, click Add in the Renditions grid and enter all required info, including the Date, and click OK to close the dialog; then click Penalty in the Supporting Documentation/Imposition Letter section of the Renditions panel and verify the Date Filed value in the Rendition Penalty Dialog box, then close the dialog; close and reopen the property and return to the Rendition Penalty Dialog box and verify that the Date Filed field is no longer populated). The Date Filed value is now recovered when reopening the dialog.

Reports – Assessor


The generated version of the Address Change Report now includes the report criteria (Reports > Owner > Address Change Report).


The generated version of the Ownership Transfer Report now includes the report criteria and page numbers (Reports > Owner > Ownership Transfer Report).

HS 98206

Values in the Frequency column at the bottom of the DOR Invalid Sales Report reflected the number of property IDs with the code rather than the number of REETs (Reports > DOR > DOR Sales, choose the Invalid Sales Report option). This report now displays the number of distinct combinations of excise numbers and invalid sales codes.


The Event Type code chooser from Miscellaneous Events Report Dialog box opened with all event types in the selected column at right (Reports > Events > Miscellaneous Events Report). This issue, reported during Beta testing 9.0.33.x, has been corrected.


The Undeliverable Mail Report is now an option for users in the both the Treasurer role and Assessor role. Access the report by choosing Reports > Undeliverable Mail Report.

HS 107908, 20648/
HS 108815

The DFL Composite Property Tax Rate Report included values other than DFL values (Reports > DOR > DFL Composite Tax Rate). The query has been corrected. The total DFL value is divided by the total tax value.


The text in the DOR Sales Check Report dialog now accurately conveys the report’s purpose–to display sales records with ratios outside DOR standards, which means ratios less than 25% or greater than 175%.

HS 110719

The property counting method in the Valid Sales Report was not consistent, and the Invalid Sales Report did not count multiple property sales (Reports > DOR > DOR Sales). These issues have been resolved, so that the correct number of properties are gathered and displayed as expected.

HS 110853

The Sales Ratio Report did not display the expected sales data in all sections of the report (Reports > Sales Ratio Report). The issue, which stemmed from the inclusion of zero value sales, has been resolved.

HS 111004

Properties that were part of multi-property sales displayed more than once in the Valid Sales Report (Reports > DOR > DOR Sales Report). Additional filtering measures for handling multi-property sales has been added to the report’s generation.


A supplement group was not available for selection when generating the Assessment/Tax Roll Reconciliation Report (Reports > Levy > Assessment/Tax Roll Reconciliation). The call to gather supplement groups has been modified, allowing all expected supplement groups to be presented as options, resolving the issue.

Reports – Treasurer

HS 93409

An As of Date has been added to the Outstanding Balances Report header (Reports > Outstanding Balances Report).

HS 104543

The Escrow Value Listing Report did not display the expected data (Reports > Escrow > Escrow Value Listing Report). When <ALL> escrow types were selected, the search performed was not adequate. This issue has been corrected.


Addresses with non-US country codes did not print as expected on the Statement of Account (from property record, choose Commands > Statement of Account). The country now displays as expected.

Rollbacks & Current Use

HS 108166

After completing a rollback, thereby putting the property in a supplement group, the Verify button on the Supplement History panel of the Property view was disabled. The button was disabled because the system was not directed to check if the property with a rollback was supplemented, too. Now, if the property has a pending rollback and has been supplemented, the Verify option is enabled.

Search Options

HS 97260

Values displayed in the Amount Due column of the Property Search Results window were based on the system date. This value now uses the posting date.

Sketch Pad

HS 108746

The application did not behave and respond as expected when using the Sketch tool (open detail Improvement dialog box and click Sketches). The Sketch Pad dialog is now modal, requiring users to make changes within it before returning to PACS 9.0. This change allows the dialog and application to function as expected.

HS 111248

Sketch Pad stopped responding during use (from Property view, choose Commands > Sketch). A portion of code that refreshes the display led to an infinite loop of code activity that crashed the Sketch Pad application prior to generating an exception error. This portion of code has been corrected.

Special Assessments


First, Special Assessment Agencies added to a property through the Special Assessment Quick Entry module did not display on properties; then, after resolving this issue, the assessment values did not display on the Special Assessment Calculation Comparison Report (Activities > Mass Maintenance (Property) > Special Assessment Quick Entry; Reports > Special Assessment Calculation Comparison Report). These issues stemmed from an earlier modification made the the calculation of Special Assessment values, an have now been resolved.


HS 109819

An unexpected error occurred on attempting to split a property that had an Abstract Subdivision Code with a special character, i.e., an apostrophe (Activities > Split Property, search for a property with the required Abstract Subdivision Code file assigned; for the code file, in PACS.ADMIN, choose Tools > Code File Maintenance > General > Abstract Subdivision). This issue has been resolved.

Supplement Processing

HS 97510

When navigating the Supplement Property Wizard, the disabled Create New Supplement Group option was selected by default when the user did not have the Activities > Create New Supplement Group user right and no open or available supplement groups were available (Commands > Supplement > Move to Supplement). After the user did not select Pending option, PACS 9.0 created a new supplement group. Now, the Pending option is selected by default, and the Create New Supplement Group option remains unavailable to those without the required user right.

HS 104152

A user could not accept or remove a supplement group that contained no properties (Activities > Supplement > Supplement Group Maintenance). The system’s update trigger that is activated when attempting to accept an empty supplement group now responds as expected: When an empty supplement group is highlighted and the user clicks Accept in the Supplement Group List, a message displays informing the user that the group is empty and will be removed.

Tax Statements


The multi-coupon tax statement has been redesigned with the following changes:

  • The print date and user name display below the year at top
  • The owner ID displays with the owner info
  • The exemption amount has been added in the Tax Distribution section
  • Special Assessment descriptions accompany the assessment code
  • Mailing address prints on second coupon
  • The statement ID displays below the barcode
  • Prior years’ amounts, if applicable, display below the current amount due
  • Items in the first half payment coupon have been rearranged so that the address display matches the second half payment coupon
  • The amount due includes the first half payment amount plus delinquent years amounts
  • If no Taxpayer Statement Message text is set up in PACS.ADMIN Statement Configuration dialog box (Tools > Statement Configuration), then the Important Information box is not displayed/suppressed
  • Minor syntax, font size, and alignment adjustments have been made

Note: This statement fits Master’s Touch #10 custom envelopes. Address info does not fully display in Standard #10 envelopes.

HS 95208, 21009

Messages set in Code File Maintenance did not display on tax statements as expected (in PACS.ADMIN, Tools > Code File Maintenance > General > Tax Statement Message; in PACS 9.0, open property records and choose Bills/Fees > Set Bill/Fee Code and choose the one with the code associated with the desired tax statement message; choose Commands > Create New Statement). The system failed to identify the message codes relevant to the given supplement and property. This issue has been resolved.

When generating the redesigned multi-coupon tax statement (see 16268, above), the standard Important Information text displays when there is no Bill/Fee Code message. (The Important Information text is set in Statement Configuration in PACS.ADMIN.)


The address displayed on tax statements has been slightly modified to be in compliance with USPS standards.

HS 107240

Attempts to generate second half tax statements stalled (Activities > Levy > Tax Statements > Create Tax Statements, highlight a group, right-click and choose Print Statements). The inefficient cursor logic responsible for extensive generation times has been corrected.

HS 109702

An unexpected error occurred (outside the bounds of the array / IndexOutOfRangeException) when attempting to print or preview a tax statement (Commands > Create New Tax Statement, highlight the tax statement group, set options and click Print or Preview). Code was modified to handle and prevent the error.

HS 86430

On a tax statement for a property on which the change in taxes was 0%, the % Change Taxes column in the Comparison of Tax History incorrectly showed 100%. The relevant column now initializes at 0 instead of 100, correcting the issue.

HS 111957

The Single Property/Multiple Coupon tax statement has had numerous formatting, font, letter case, and alignment changes, as well as general spacing modifications intended to create a cleaner appearance.

Valuation Methods

HS 109280

When a property’s land was flat valued but the property’s valuation method was Cost with an associated comparable grid for market approach valuations, a recalculation error message displayed that could not be closed. The error message, “Cost land value is >= market approach grid. Market approach distribution cannot be performed”, did not disappear even after changing the valuation method to Market Approach. When appropriate, the following error messages display when the land calculation method is Market Approach: “Cost land value is >= market approach grid value. Market approach distribution cannot be performed.”; “Cost land value is zero. Market approach distribution cannot be performed.”; “Cost improvement value is zero. Market approach distribution cannot be performed.”

Year Layers

HS 98588

The Undo New Year Layer process failed to remove sketches that were copied forward during the Create New Year Layer process (Activities > Administration > Certification > Create New Year Layer/Undo New Year Layer). The Undo Create New Year Layer and Improvement sketch deletion processes have been modified to ensure sketches are removed as expected.

HS 111323

The Create New Year Layer process did not complete, or it completed without copying all the required data, including an exemption (Activities > Administration > Certification > Create New Year Layer). This issue has been resolved.

HS 112527

The Create New Year Layer process did not complete (Activities > Administration > Certification > Create New Year Layer). Three code changes resolved this issue.

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Last updated on December 8, 2018
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