1.Opening the PACS Inbox #

Purpose

Use this procedure to view the PACS inbox and use its functionality.

Prerequisites

  • In order to perform this procedure, the following user right is required:
    • System > Use Inbox

Procedure

  • In PACS, choose System > Inbox.

    Inbox

2.Sending Messages #

Purpose

Use this procedure to open the PACS inbox and create, send, and view e-mails.

Prerequisites

  • In order to perform this procedure, the following user right is required:
    • System > Use Inbox

Procedure

  1. In PACS, choose Inbox.

    Choose Inbox

  2. Do one of the following:
    • Click New to create a new e-mail message.
    • Select an existing e-mail and click Forward to forward the message to additional recipients.
    • Select an existing e-mail and click Reply to reply to the sender.
  3. Complete the contents of the e-mail and click Send.

Note   If you need to remove an e-mail from your inbox, select it and click Delete.

3.Attaching Files #

Purpose

Use this procedure to attach files to e-mail messages.

Prerequisites

  • In order to perform this procedure, the following user right is required:
    • System > Use Inbox

Procedure

  1. In PACS  choose Inbox.

    Choose Inbox

  2. Do one of the following:
    • Click New to create a new e-mail message.
    • Select an existing e-mail and click Forward to forward the message to additional recipients.
    • Select an existing e-mail and click Reply to reply to the sender.
  3. Click Attach File, browse for the file you wish to attach and click Open to attach the file.
  4. Complete the contents of the e-mail and click Send.

4.Attaching Property or Account Records #

Purpose

Use this procedure to attach a property or account records to e-mail messages.

Prerequisites

  • In order to perform this procedure, the following user right is required:
    • System > Use Inbox

Procedure

  1. In PACS, choose Inbox.

    Choose Inbox

  2. Do one of the following:
    • Click New to create a new e-mail message.
    • Select an existing e-mail and click Forward to forward the message to additional recipients.
    • Select an existing e-mail and click Reply to reply to the sender.
  3. Click Attach Item and choose one of the following options from the drop-down list:

    Inbox - Attach Item

    • Property
    • Account – If you choose this option, then do the following:
    1. Select an account type.
    2. Click Next. Then use the search wizard to search for the desired account.
  4. Complete the contents of the e-mail and click Send.

5.Previewing and Printing Reports and Letters #

Purpose

Use this procedure to retrieve posted reports from e-mail messages.

When reports or letters are posted in PACS, a message is sent to the inbox with the report or letter attached in PDF format.

Prerequisites

  • In order to perform this procedure, the following user right is required:
    • System > Use Inbox

Procedure

  1. In PACS, choose Inbox.

    Choose Inbox

  2. Locate the e-mail with the posted report you wish to view. Then click + to open the e-mail.
  3. In the Files section, click Viewing Reports from Inbox to display the report at the bottom of the window.
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